Please take a moment to review all our shipping policies below. If you still have questions after reading, don’t hesitate to reach out to us—we’re here to help!. Shipping Options:. 1. Free Economy Shipping. Cost: $6.95 for orders under $99, Free for

Please take a moment to review all our shipping policies below. If you still have questions after reading, don&#x2019;t hesitate to reach out to us&#x2014;we&#x2019;re here to help!Shipping Options:1.&#xA0;Free Economy Shipping &#xA0;&#xA0; &#xA0; &#xA0; &#xA0;Cost: $6.95 for orders under $99, Free for orders over $99.&#xA0; &#xA0; &#xA0; &#xA0;APO/FPO Addresses: Free shipping is available.&#xA0; &#xA0; &#xA0; &#xA0;Shipping Time: Ships within 3 business days; delivery within 2-4 days after it ships2. Standard Shipping &#xA0;&#xA0; &#xA0; &#xA0; &#xA0;Cost: $8.95 for orders under $99; or you can pay $1.95 to upgrade from Economy to Standard for orders over $99.&#xA0; &#xA0; &#xA0; &#xA0;Shipping Time: Ships the next business day; delivery within 2 to 4 days after it ships.3. FedEx 2 Day&#xA0;&#xA0;&#xA0; &#xA0; &#xA0; &#xA0;Cost: $15-17 depending on location; free for orders over $1000.&#xA0; &#xA0; &#xA0; &#xA0;Shipping Time. We ship orders from our warehouse on the same business day if they are placed before 11 a.m. Eastern time. If you place your order after 11 AM, it will ship the next business day.Important:<ul><li style="font-size: 16px;">Orders placed after 11 AM on Thursday will ship on Friday and will arrive on Tuesday.</li><li style="font-size: 16px;">Orders placed after 11 AM on Friday will ship on Monday and will arrive on Wednesday.</li></ul>4. FedEx Standard Overnight &#xA0;&#xA0; &#xA0; &#xA0; &#xA0;Cost: $39.&#xA0; &#xA0; &#xA0; &#xA0;Shipping Time: We ship orders from our warehouse on the same business day if they are placed before 11 a.m. Eastern time. If you place your order after 11 AM, it will ship the next business day.Important:<ul><li style="font-size: 16px;">Orders placed after 11 AM on Thursday will ship on Friday and will arrive on Monday.</li><li style="font-size: 16px;">Orders placed after 11 AM on Friday will ship on Monday and will arrive on Tuesday.</li></ul>(All delivery estimates are subject to change based on holidays, weather, or other unforeseen delays)Are there additional fees for certain locations? &#xA0;For orders shipped to Alaska and Hawaii, an additional $1 is added to Economy and Standard shipping fees. FedEx Standard Overnight is not available for these states.Can you deliver to PO boxes? &#xA0;FedEx services cannot deliver to PO box addresses or U.S. territories.

What are your shipping policies?

You'll receive an email from us when your order has shipped, which will include tracking information. You can also sign in by clicking the "My Account" link at the top of our site. From there you can view details about your order status. It can take

You&apos;ll receive an email from us when your order has shipped, which will include tracking information. You can also sign in by clicking the &quot;My Account&quot; link at the top of our site. From there you can view details about your order status. It can take up to 24 hours for tracking to update.Once you receive the tracking email, your order is complete and we cannot make any changes to it, nor can it be canceled.

Has my order shipped?

Yes!. We will ship your order to the address you provide when checking out. That address does not have to match your billing address.

Yes!&#xA0;We will ship your order to the address you provide when checking out. That address does not have to match your billing address.

Can I have an order shipped someplace other than my billing address?

Our current shipping options include FedEx and standard DHL. For domestic Economy and Standard shipping, DHL typically handles the initial leg of the journey, with final delivery made by USPS. For International Standard Shipping, the package may star

Our current shipping options include FedEx and standard DHL. For domestic Economy and Standard shipping, DHL typically handles the initial leg of the journey, with final delivery made by USPS.For International Standard Shipping, the package may start with DHL and then be handed off to your country&#x2019;s local postal service for final delivery.Due to how distribution centers are structured, your package might take a less direct route&#x2014;but rest assured, it&#x2019;s on its way to you.

What shipping carriers do you use?

You'll receive an email from us when your order has shipped, which will include tracking information. You can also log in to your My Account page to view the tracking information there. For international orders, tracking will depend on the shipping m

You&apos;ll receive an email from us when your order has shipped, which will include tracking information.You can also log in to your <a href="https://www.gouletpens.com/account">My Account</a> page to view the tracking information there.For international orders, tracking will depend on the shipping method - Standard Shipping sometimes only tracks within the U.S. while FedEx orders will have full tracking capabilities.

How do I track my order?

DOMESTIC SHIPPING

INTERNATIONAL SHIPPING

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SHIPPING

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GENERAL ORDER QUESTIONS

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My order has missing or damaged items.

My order never arrived!

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ORDER STATUS

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How to Pay with Multiple Gift Cards and Payment Methods

PAYMENTS & TAXES

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Where do I enter my birthday code?

DISCOUNTS

ORDER QUESTIONS

When will my order ship?

Can I pick up my order if I live nearby?

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When will my order arrive?

What if I need my order by a specific date?

My order says "Delivered", I can't find it.

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Help! I think my package got lost!

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Is Goulet Pens an authorized retailer for all of the brands it offers?

What should I do if ink leaked in transit?

RETURNS & GENERAL WARRANTY INFORMATION

What converter/cartridge works with a Pilot Pen?

Are there replacement nibs available for...?

Pilot Nibs size guide

What is Pilot's warranty policy?

Why won't my 823 write?

How do I fully fill a Pilot Con-40 or Pilot Con-70?

Pilot Metropolitan Nib Replacement

PILOT

What converter/cartridge works with a Sailor Pen?

What's the difference between the Sailor nibs?

Where is the nib for my Sailor Hocoro?

Where is the feed for my Sailor Hocoro pen?

Does Sailor sell replacement nibs?

What is Sailor's warranty?

SAILOR

Why won't my Visconti Homo Sapiens write?

Do you sell Visconti Replacement nibs?

What is Visconti's warranty policy?

What cartridge/converter works with my Visconti Pen?

Visconti

Does TWSBI sell replacement nibs?

Does the TWSBI ECO have replacement nibs?

What cartridge/converter will work with my TWSBI?

Do I need to take my TWSBI apart before I use it?

How do I put my TWSBI pen back together?

What is TWSBI's warranty policy?

TWSBI

Does LAMY Sell replacement nibs for the LAMY 2000?

Does LAMY sell replacement nibs?

Why is there blue ink in my new LAMY pen

What is LAMY's warranty policy?

What cartridge/converter works with LAMY pens?

LAMY

What is the Pineider warranty?

Pineider

What is Opus 88's Warranty?

Opus 88

What is Diplomat's Warranty?

Diplomat

What is Esterbrook's Warranty?

Esterbrook

What is Monteverde's warranty policy?

Monteverde

What is Conklin's warranty policy?

Conklin

Where can I find the Noodler's pen instruction sheets?

Noodler's

BRAND SPECIFIC INFO

Where can I find general fountain pen education?

How do I fill a fountain pen from an ink sample vial?

How do I install an ink cartridge?

Why is there moisture the cartridge-converter?

How should I hold my fountain pen to avoid writing difficulties?

Can I refill a cartridge?

Cartridge and Converter Compatibility

Where can I compare nib writing examples?

Where can I compare inks to each other?

Do you sell ink samples?

My pen has a high ink flow!

Do you offer pen tests?

Why isn't my ink sample full?

PRODUCT USE QUESTIONS

My login from your old site won't work.

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What is the Bottom Shelf?

Why isn't my birthday and/or welcome code working?

USING OUR SITE

How often do you send marketing emails?

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MARKETING AND EMAILS

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ACCOUNT QUESTIONS

SITE RELATED QUESTIONS

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Where can I find out the value of an antique or discontinued pen?

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Can I return my empty ink sample vials to you?

MISCELLANEOUS